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(01) Pillar D · Logistics

Move the productinto the U.S.

A U.S. sale is only successful when the product reaches the customer compliantly, quickly and economically. We connect import readiness, labeling, regulatory coordination, U.S. inventory and fulfillment into one operating model—supporting marketplace preparation, DTC orders, returns and quality control from the same U.S. infrastructure.

Scope:
Import → Returns
Warehouse:
U.S. 3PL partner
Serves:
Amazon FBA · Walmart · DTC
Role:
Coordination with specialists
Book a strategy call
Container ship entering a port with tugboats

(02) U.S. 3PL

One inventory pool for every channel.

For a foreign brand, a U.S. 3PL is not just storage. It is the operating bridge between imported inventory and Amazon, Walmart and DTC orders, and the domestic point for receiving, inventory control, returns and quality management.

We coordinate the 3PL operation so your inventory stays controlled and shipping stays efficient.

  • Receiving, storage and inventory control
  • Prep, labeling, kitting and bundles
  • Shipping to customers (DTC) and to Amazon FBA centers
  • Returns and quality control
  • Inventory visibility for your team
Forklift moving through a warehouse with stocked pallet racks

(03) Rules that changed the math

What every importer should know.

  • (01) CBP

    No more $800 shortcut

    Since August 29, 2025, goods valued at $800 or less from all countries generally lost duty-free de minimis treatment and became subject to applicable duties, taxes and fees.

  • (02) CBP

    The importer is accountable

    The importer of record remains responsible for accurate entry documentation, duties, taxes and fees—even when a customs broker is used.

  • (03) FDA

    Same standards as U.S. products

    FDA-regulated products must meet the same requirements whether imported or made domestically; noncompliant goods may be detained or refused.

  • (04) FDA

    Food has its own controls

    Imported food may require facility registration, prior notice and truthful English labeling, and incoming products are subject to inspection.

Requirements vary by product category and agency. We coordinate with qualified customs, regulatory and legal specialists; we do not replace them.

(04) Landed cost

From selling price to contribution margin.

Pricing cannot be finalized until logistics and compliance assumptions are understood.

Selling priceWhat goes inThe price the U.S. customer pays on each channel
− Landed product costWhat goes inProduct, freight, duties, tariffs, brokerage
− Channel feesWhat goes inMarketplace referral and selling fees
− FulfillmentWhat goes inStorage, pick and pack, prep and shipping
− Payment costsWhat goes inProcessing fees on each order
− AcquisitionWhat goes inAdvertising and promotions
− ReturnsWhat goes inExpected return rate, reverse logistics and disposal
= Contribution marginWhat goes inWhat each order really contributes

(05) Before the first shipment

The questions we work through with you.

(01)

Can it enter?

  • Which U.S. agency regulates the product?
  • Are labels and packaging compliant?
  • Who classifies the product under the right HTS code?
  • Who acts as importer of record?

(02)

Inventory and costs

  • How are duties, taxes, freight and brokerage calculated?
  • How much inventory should we send initially?
  • How will inventory be replenished?
  • What happens if a shipment is detained or rejected?

(06) Returns

About one in five online sales comes back.

The National Retail Federation estimated a 19.3% online return rate for 2025, and 82% of consumers say free returns matter when they shop online. Outbound shipping is only half of the operation.

We set up the reverse flow so returns become commercial intelligence instead of lost margin.

  • Receiving rules and product inspection
  • Return authorization and reverse logistics
  • Restocking and disposition procedures
  • Visibility into why products come back
Stack of cardboard shipping boxes inside a delivery van

(07) Questions

About import and fulfillment.

Who acts as importer of record?

That structure has to be defined before product moves. The importer of record carries legal responsibility for entry, duties, taxes and fees, so we work it out with you and with a customs broker as part of readiness.

Can one inventory serve Amazon, Walmart and our store?

Yes, that is the role of the U.S. 3PL: one domestic inventory that prepares FBA shipments and fulfills Walmart and DTC orders, with returns and quality control in the same place.

Do you guarantee regulatory compliance?

No one should. We provide regulatory readiness and coordinate with the appropriate specialists according to your product category, importer structure and agency requirements.

(08) Next step

Is your brand ready for the U.S.?

Book a strategic assessment to review your product, market opportunity, regulatory requirements, landed margins, sales channels and recommended launch path.

Book a strategy call